职位介绍：

迪士尼大学的使命是通过学习成就迪士尼卓越。我们为演职人员提供贯穿在职业生涯中不断学习与发展的机会以支持迪士尼公司的愿景。从入职培训到领导力养成，迪士尼大学始终是演职人员职场成长的一部分。

学习与发展经理将领导专业团队发展上海迪士尼度假区人力资源部的组织发展能力，管理组织发展项目，并领导学习发展部门的数字化转型以实现上海迪士尼度假区的组织战略。主要职责包括建立上海迪士尼度假区人力资源部组织发展的理论体系和工具资源，发展人力资源部相关演职人员的组织发展咨询能力，管理和运作公司的组织发展项目，建立学习发展部门的数字化能力和数字化学习平台，管理学习与发展团队的日常运营事项及管理和参与学习与发展团队的其他项目。

工作内容：

领导力

·      有效安排团队人力资源和相关流程以满足学习与发展部门运作需求并监督团队高效完成工作目标

·      发展和辅导团队成员，提高团队成员的综合能力，建立积极高效协作的团队

组织发展能力建设

·      与总部组织与发展部门保持紧密联系，学习相关经验并借助其力量打造上海迪士尼人力资源部组织发展能力

·      建立组织发展的理论体系和工具资源库

·      为人力资源部核心管理层提供人力资源部演职人员发展的建议并制定发展计划

·      组织人力资源部相关演职人员学习组织发展理论和工具

·      关注行业组织发展的发展趋势，并将新近理论分享给人力资源团队

组织发展项目管理及运营

·      对公司组织发展项目进行总体的管理和进度管控，定期向项目负责人了解实施情况，向人力资源部核心管理层汇报项目进展情况和所需资源投入。

·      为项目团队提供支持，为其提供建议和相应的工具资源

·      领导或参与具体的组织发展项目，提供诊断和咨询服务

·      组织组织发展项目的复盘，与项目负责人合作建立资料库

建立学习发展部门的数字化能力和数字化学习平台

·      建立学习发展部门的数字化能力，包括设计微课，设计混合式学习项目，在线学习项目的管理和运营，在线学习项目的效果评估等

·      与供应商和公司相关部门合作搭建数字化学习平台

·      协助学习与发展部门同事将现有课程体系逐步转化为在线学习和混合式学习内容

·      为公司其他有建立在线学习内容需求的部门提供咨询

文化/学习发展项目管理

·      作为项目经理或项目核心成员，定义项目战略、目标、发展路径和所需资源

·      与内部不同业务部门的伙伴协作，安排相关任务，解决问题，确保目标达成

·      制定沟通策略，利用不同沟通渠道以及故事讲述的方式宣传相关概念和关键信息

·      管理复杂的工作人际关系，将项目进展及时通知相关的利益相关方

·      制定项目成功指标，以衡量项目的有效性

管理学习与发展团队的日常运营事项

·      管理团队建立学习与发展部门运营流程和规则

·      统筹迪士尼大学物料采购及预算管理

·      领导团队负责培训协调，项目支持等行政类工作

Job Summary:

The Vision of Disney University is creating learning that propels Disney excellence. We are focused on supporting Disney’s mission by giving its Cast Members powerful opportunities to learn and develop throughout their careers. From Orientation to Leadership Development, Disney University always play a role in Cast Member’s growth in the Company.

The Learning & Development Manager will lead the professional team to develop the organizational development capabilities of the Human Resources Department of Shanghai Disney Resort, manage the organizational development program, and lead the digital transformation of the Learning & Development Department to achieve the organizational strategy of Shanghai Disney Resort. Main responsibilities include establishing the organizational development theory, framework and toolbox for the Human Resources team in Shanghai Disney Resort, developing organizational development consulting skill for the related Human Resources Cast Members. This person will also be responsible for management and operation of the company’s organizational development projects, establishing the digitalization capability of learning & development department and developing the digital learning platform development. He or she will also manage the regular operations of the learning and development team and participate in the other projects.

Key Responsibilities:

Leadership

·      Effectively arrange people resources and related processes to feed the needs of Disney University and monitor the progress of the team to achieve the designed objectives within timeline.

·      Providing coaching to subordinates and help them to develop, improve the overall capabilities of the team members and establish high performing team with positivity.

Organizational Development Capability Build up

·      Remain close interaction with the Segment Organizational Development team, learn relate experience and leverage their resources to build the organizational development capability in Shanghai Disney Resort

·      Build up the theory, framework and toolbox of organizational development

·      Provide suggestion to the core management team of Human Resources team on Cast Members’ development and help to define the development plan

·      Organize the related Human Resources Cast Members to learn organizational development theory and the toolbox

·      Focus on the development trend of the organizational development field and share the most updated trend and theory with the Human Resources team

Management and Operations of Organizational Development Projects

·      Take charge of the overall management and monitor the progress of all the organizational development related projects in the Company, will check in with the project owner to understand the progress, and report the status and resources needed to the core management team of Human Resources.

·      Prove support to the project team through providing suggestions and related toolbox/resources

Lead or participate in organizational development project, provide diagnosis and consultation service.

·      Conduct review and reflection session for the organizational development projects; build up the database through collaboration with the project owners.

Digitalization Capability Build-up and Digitalized Learning Platform Development

·      Establish the digitalization learning capability for the Learning and Development team, including but not limited to e-learning development, blended learning program development, e-learning project management and operation, effectiveness evaluation of e-learning project

·      Collaborate with the vendor and related departments across the Company to establish digitalized learning platform

·      Assist the team members in the Learning and Development team to transfer current courses into e-learning modules and blended learning programs

·      Provide consultation to other departments who have needs to build up the e-learning content

Management of Culture and Learning Development Project

·      Act as project manager or core team member of the project team to define strategy, objective, development roadmap and resources needed

·      Collaborate with partners across different departments to assign task, solve problems to ensure the goal to be achieved

·      Define the communication strategy, leverage various communication channels and approach of storytelling to promote related concepts and key information

·      Manage complex working relationship, to notify key stakeholders the project progress timely

·      Define success matrix to measure the effectiveness of the project

Operation Management of the Learning and Development team

·      Manage the team to establish the operations process and rules

·      Oversee the sourcing and budget management of Disney University

·      Lead the team to manage the training coordination, project support and other administrative work

·      拥有本科及以上学历

·      拥有至少八年到十年在文化建设，培训，学习与发展，组织发展和/或者团队发展方面的经验

·      拥有组织发展的理论知识和项目经验

·      热爱迪士尼品牌及其文化，愿意在工作中致力于传播迪士尼品牌文化及精神

·      能够积极与他人合作

·      具备灵活性和在快节奏的环境下工作的能力。

·      具有强大的项目管理技能以及管理复杂项目的经验。

·      了解并且有运用多种发展方法经验，包括正式培训、向他人学习和在岗的培训（70-20-10发展模型）。

·      能够教授指定内容以及议程并能根据不同的群体来改变教学方法和风格。

·      具备出色的辅导和领导能力。

·      具备出色的书面以及口头沟通技巧。

·      具有高效的解决问题和决策能力。

·      Bachelor’s degree and above

·      At least 8-10 years of progressive experience in culture building, training, learning and development, organizational development, and/or team development.

·      Have related experience in organizational development project and have related knowledge

·      Passionate about Disney Brand and its culture, willing to devote yourself into promoting Disney Brand and spirit

·      Able to proactively collaborate with others

·      Ability to be flexible and working in a fast-paced environment.

·      Strong project management skills and have related experience to manage complex projects. 

·      Understanding and experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development).

·      Ability to facilitate assigned content and agendas, adapting approach and style to a variety of audiences

·      Demonstrated coaching and leadership skills

·      Demonstrated strong written and verbal communication skills

·      Demonstrated problem solving and decision making skills