RESPONSIBILITIES:

Responsible to work with CM’s and Suppliers to develop manufacturing processes that are capable of meeting product requirements prior to MP and during ongoing production.  

• Develop effective quality and process control methods/plans to ensure product requirements can be met on a consistent basis during manufacturing (IQC, IPQC, FQC, OBA, ORT, etc.) and monitor accordingly
• Effect and drive robust production testing processes to prevent the escapement of product nonconformities
• Effect and drive robust assembly operations and manufacturing processes through manufacturability assessment to error-proof products and manufacturing processes to prevent operator errors
• Where defect elimination is not practical, ensure/implement rigorous process controls to that monitor and continually reduce process variation
• Be a business partner to the technical community (Engineering) to effect DFM and robust designs (including well defined design specifications with reasonable tolerances) to ensure manufacturing processes are capable of producing defect-free products 
• Cooperate with manufacturing partners to carry out GR&R or other MSA to verify the precision of any MITE used in production
• Ensure alignment and creation of cosmetic samples / standards
• Participate in phase gate and design reviews to assess production readiness in terms of quality, reliability, and manufacturability
• Effectively manage the closed-loop problem resolution process to minimize the impact of quality issues to the field/customer from proper material containment and product screening to rigorous root cause identification and corrective action implementation to prevent recurrence. 
• Participate in the selection and qualification of key suppliers and contract manufacturers.
• Provide data analytics and reporting of key quality metrics to assess product and process performance for driving continuous improvements. 
• Perform periodical verification on all aspects of production processes to ensure specifications, requirements and QCP are fully implemented.
• Apply quality tools and manufacturing techniques (5S, Kan ban /pull, Set-up reduction, TPM, flow manufacturing, poke yoke error proofing, SPC) and process management skills to identify and implement continuous improvement activities within the facility.
• Interface with management locally and overseas, and work closely with inter-department colleagues, customers, and vendors on all quality related issues.

QUALIFICATION REQUIREMENTS – KNOWLEDGE / EXPERIENCE

• Bachelor's degree in Mechanical, Industrial or Electrical engineering.
• Minimum 5-7 years combined experience working in Quality on complex electromechanical systems. 
• Skilled with root cause analysis tools and techniques.
• Skilled with defect avoidance methodologies such as poke yoke, DFMEA/PFMEA, DOE
• Strong working knowledge and experience with basic and advanced quality (APQP) concepts and methodologies including FMEA, QFD, quality control planning, error-proofing (Poke Yoke), PPAP, SPC, MSA, etc.
• Familiarity with ISO9000/TS16949 Quality Systems with implementation or other applicable professional experience such as TQM, Lean, Six-Sigma
• Proven track record of developing manufacturing processes and process qualification plans during NPI and product/process changes
• Proficient in MS Office suite of applications. Proficiency in Minitab and Weibull ++ desired.
• CMQ/OE, CRE and CQE certifications a plus.

QUALIFICATION REQUIREMENTS – CHARACTER / TRAITS

• Assertiveness, sensitivity and excellent communication skills (verbal and written) in English is a MUST
• Willingness and ability to work in a global, multi-site company that often requires working extended hours to get the job done or to fulfill urgent tasks
• Superior sense of urgency and accountability with a “not on my watch” mentality
• Highly motivated and self-directed with a proactive mindset, without the need for prodding or reminding to not only identify problems but lead teams to solve them
• Inherent sense of curiosity predisposed to learning and driving to root cause
• Healthy dose of skepticism to challenge the status quo of existing systems and processes in pursuit of continuous improvement
• Trust but verify mindset to be hands-on and an attention to detail
• Proven ability to work successfully in a highly collaborative environment without having a “herd” mentality
• Ability to operate in a highly dynamic environment to juggle multiple priorities, to react quickly to emergencies and where processes and procedures are not well defined or documented