• Support claims processing with proof-of-performance validation and dunning

• Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly

• Coordinate POSM execution – Requirements gathering, POSM ordering / delivery and field sales execution tracking

• Support field sales team operations with incentive tracking, uniforms, annual leave calendars, T&E bookings / accruals, etc.

• Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information

• First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution

• Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements

• Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management

• Perform daily GMV, inventory status and shipment tracking

• Support GCC controls framework, ensuring test scripts are up-to-date and executed as required

• Develop winning relationships with MU/HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided

• Support the General Sales Support Lead with all initiatives to improve service offerings

• Degree qualified with minimum 2 years’ experience within FMCG company

• Build robust and successful working relationships

• Strong written and verbal communication skills

• Comfortable with large sets of data and reporting tools

• Highly proficient in Microsoft Office programs