主要职责

Main Duties

1.确保儿童乐园有效顺畅的运转。

To ensure the smoothand efficient operation of reception and guest service areas for Kids Club.

2.确保根据最新的促销活动、政策和通告；为客人提供相应的服务。

Ensure treatment guestsmaintain an up to date awareness of current promotions, policy changes andmemorandums.

3.确保所有员工及顾客使用的设施，运作器械及工具达到最标准的洁净和整齐。

Ensure the highestpossible standard of cleanliness and orderliness of all facilities, operationalequipment and gear utilized by associate and customers alike.

4.全面完全的了解康乐部的运营需求， 包括设备，产品和布巾的使用。

Clear understanding of recreation department operational needs, such asequipment, products and linen usage. 

5.建立并保持与客人良好的合作关系，负责处理客人投诉、需求并解答关于服务方面的询问。

Establish rapport withguests maintaining good customer relationship and handle all guest complaints,requests and enquiries on services.

6.确保根据最新的促销活动、政策和通告；为客人提供相应的服务。

Ensure treatment guests maintain an up to dateawareness of current promotions, policy changes and memorandums.

任职资格：                                                     

Qualification:

1.具有良好的人格素养，敢于创新，敢于扩展，一切为

客人服务。

Have good personality quality, dare to innovate, dare to expand, all for Guest service.

2.有较强的社会交往能力，专业知识扎实。

Have strong social communication ability, solid professional knowledge.

3.中专以上学历。

Technical secondary school above.

4.2年以上国际酒店工作经验，1年以上同岗位经验就职经验。

Minimum of 2 years’ experience in an International 5-star hotel and 1 years’ experience in a similar position in.