Mission of the RoleAs the Site Leader for a strategic client, you will be fully responsible for relationship management, business development, and cross-regional team coordination. By deepening strategic cooperation, optimizing service processes, and uncovering potential opportunities, you will drive sustainable growth in sales and profit margins, reinforcing our position as a strategic partner in the client’s water treatment solutions.作为客户的Site Leader，您将全面负责这一战略客户的关系管理、业务拓展及跨区域团队协同，通过深化战略合作、优化服务流程和挖掘潜在机会，实现销售额与利润率的可持续增长，巩固我司在其水处理整体解决方案中的战略合作伙伴地位。

What you will do

1. Strategic Client Management 战略客户管理- Gain deep understanding of the client’s business layout, operational model, and decision-making chain

develop and execute long-term strategic cooperation plans.

- Regularly engage with senior client stakeholders to identify key needs and pain points, promote solution implementation, and enhance client loyalty.

- Monitor business dynamics across client branches to ensure market share and identify opportunities in new application/business. - 深入理解客户的业务布局、运营模式及决策链条，制定并执行长期战略合作计划。 - 定期与客户高层对接，识别关键需求与痛点，推动解决方案落地，提升客户黏性。 - 了解客户各分支机构的业务动态，确保我司产品和方案在客户端占有率，并挖掘新应用/新业务的潜在机会。

2. Achievement of Performance Targets 业绩目标达成- Set and break down annual sales and profit margin targets for the client

coordinate regional teams to ensure execution.

- Use marketing analysis to identify growth bottlenecks and adjust resource allocation strategies to ensure sustained high growth.- 客户的年度销售额与利润率目标的制定与分解，调度协调确保各区域团队执行落地。 - 通过市场数据分析识别增长瓶颈，调整资源投入策略，保障业绩持续高增长。

3. Cross-Regional Collaboration Leadership 跨区域协同领导- Collaborate with sales and service teams across districts to establish efficient cooperation mechanisms, ensuring consistent response to client needs and standardized service delivery.

- Organize regular cross-district review meetings to share best practices and optimize processes for improved operational efficiency.- 协同各地区销售与服务团队，建立高效协作机制，确保客户需求响应一致性与服务标准化。 - 定期组织跨区域复盘会议，分享最佳实践，优化流程以提升运营效率。

4. Complex Problem Solving 复杂问题解决- Address technical or commercial challenges in client site operations (e.g., fluctuations in chemical performance, contract disputes) by coordinating internal and external resources for rapid resolution.

- Anticipate changes in industry policies and competitive landscape

proactively develop risk mitigation plans.- 针对客户现场运营中的技术或商务难题（如药剂效果波动、合同条款争议等），协调内外部资源快速闭环解决。 - 预判行业政策、竞争态势变化，提前制定风险应对方案。

5. Team Empowerment 团队赋能- Develop teams’ business capabilities and client insights

enhance team effectiveness through goal management and incentive mechanisms.- 培养区域团队的业务能力与客户洞察力，通过目标管理和激励机制提升团队战斗力。

- Industry Experience: Over 5 years of key account management experience in the petrochemical industry, preferably with direct service experience and familiarity with client organizational structures and decision-making processes.

- Professional Skills:

- Technical understanding of water treatment chemicals or chemical industry; ability to quickly learn product knowledge and industry trends.

- Strong business negotiation and contract management skills; experience leading projects valued over one million RMB.

- Leadership Traits:

- Skilled in cross-team collaboration and resource integration; proven success in leading non-authoritative teams to achieve goals.

- Resilient under pressure in complex and dynamic environments; capable of solving complex problems through systematic thinking.行业经验：5年以上石化行业大客户管理经验，曾直接服务石化大客户并熟悉其组织架构与决策流程者优先。 - 专业能力： - 具备水处理药剂或化工领域的技术理解力，能快速学习产品知识及行业趋势。 - 出色的商务谈判与合同管理能力，曾主导过百万级以上项目。 - 领导力特质： - 擅长跨团队协作与资源整合，有带领非职权团队达成目标的成功案例。 - 在复杂多变的高压环境下保持韧性，能通过系统性思维破解复杂问题。