Receives inquiries from FL, investigate and process the inquiry, get necessary information from GSS internal or other functions, reply to FL.

Receives the Spare Part orders from FL and handles the orders in SAP. Clears IDOC issues if any.

Verifies the received order information, steers order bound engineering and confirms the order to FL.

Receives and processes clarification requests from FL, and provides replies.

Confirms material delivery time to FL and follow up the material availability status

Confirms the spare parts Transfer Prices.

Processes outbound delivery orders and clears the IDOC issues in SAP

Informs FL about any deviations in delivery operations.

Communicates and collaborates actively and effectively with FL, e.g. by organizing front line or customer visits / meetings

Processes credit/debits notes in SAP according to instruction

Requirements:

Higher vocational diploma in technical or commercial sciences 

Good spoken and written English. Other languages are a benefit

Basic skills with MS Office tools and applications.