为餐饮部总监提供管理上的支持，并确保适用于行政管理功能的各项酒店制度、标准、程序的贯彻执行。

Provides administrative support to Director of Food& Beverage and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.

建立一个系统化及高效率的书面文档及电子文档的存档系统，以便进行快速的检索。

Sets up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. 

为餐饮部总监准备会议所需的相关材料，包括：每日营运会议、行政委员会会议、部门会议和其他会议。

Prepares the relevant materials for all meetings attended by the Director of Food & Beverage: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.

参加部门员工会议并准备会议纪要。

Attends and prepares minutes for Division associates’ meetings.

监管并维护餐饮部工作区域的整洁有序。

Monitors and maintains the proper appearance of the Food & Beverage office area.

礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报，并及时回馈和跟进。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.