KEY RESPONSIBILITIES

1.    CRM programs execution

o  CRM program gifts allocation, personalization, logistics and stock management, liaise with Retail and vendor for in-time delivery.

2.   Boutique client experience execution

o  Client experience request consolidation, work closely with Retail and vendor to ensure the smooth execution.

3.   CRM reporting

o  Study competitor client gifting / experience / events, and update in monthly basis.

o  Other CRM related reports for CRM projects review and monitoring.

4.   CRM operations

o  Vendor creation, contract signing, PO creation and other relevant CRM daily operations.

COMPETENCIES

o   Available at least 4 days / week for 6 months and above

o   Internship experience in the luxury or luxury lifestyle industry will be a plus

o   Good interpersonal and communication skills

o   Fast-learner, rigorous, conscientious, organized, dynamic, proactive and team player

o   Good command of Microsoft Office applications especially Excel and PowerPoint

o   Excellent communication skills in Chinese and English