Context

Performs general operational tasks and performs standardized quality checks on travel related processes such as credit card and travel expenses. Work is governed by a large variety of procedures and routines.

Assists in implementation of new processes

troubleshoots and resolves operational issues. Collaborates across teams to ensure structural improvement and/or expectation management is in place.

Is responsible for own KPI delivery, and contributes to team KPIs, performs deep-dives and takes action to drive results if KPI is off-track. Reports out of team KPI's towards internal stakeholders.

Is in contact with different stakeholders and acts on their demands and expectations, understanding their underlying need.

Navigates all relevant systems/processes for transactions or question handling independently. Understands and is able to work within the full scope of the system/process.

Requirements

With some general work experience, preferrable in operational/administrative related areas.

Fluent in English.

With experience in operational reporting and performing data analysis using relevant tooling.

Responsibilities

Supervise a unit or operating department to provide transactional & operational support services in areas around Finance domain.

Resolve problems and process approvals, such as risk or credit approvals, within clearly established guidelines.

Support Service Delivery Teams for continuous improvements.

Process improvements

Signals discrepancies and makes suggestions on identified opportunities to improve and implementation of medium and complex (data driven) improvements in collaboration with other tiers (e.g. on work instructions & knowledge base) to minimize waste & inflow, increase efficiency, and improve quality.

Projects

Participates in projects within own scope while ensuring alignment with goals and objectives.

Reporting

Responsible for generating and delivering routine or ad-hoc reports

Other areas

For Support roles: Regular contact with customers, suppliers or ASML employees outside own work area. Works within a range of more complex procedures and some analysis and reporting required

work requires good comprehensive knowledge of the procedures and good understanding of how the operations of the department relate to others.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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