保证所有的员工时刻提供客人所期望的，并且符合我们酒店承诺的服务。

Ensures the delivery of brand promise and provides exceptional guest service at all times.

以礼貌高效的服务处理来自酒店外部的客人和我们酒店的客人的投诉，同时对问题的解决要跟进，并且询问客人的满意度。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

备及发出维修、保养申请，确保餐厅得到妥善的保养和维修。

Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

给员工安排培训提高他们的专业知识和技能。

Conducts training to improve employees’ knowledge and skills.

严格执行额外的合理的任务和职责。

Carries out any other reasonable duties and responsibilities as assigned.

保证所有的员工时刻提供客人所期望的，并且符合我们酒店承诺的服务。

Ensures the delivery of brand promise and provides exceptional guest service at all times.

以礼貌高效的服务处理来自酒店外部的客人和我们酒店的客人的投诉，同时对问题的解决要跟进，并且询问客人的满意度。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

备及发出维修、保养申请，确保餐厅得到妥善的保养和维修。

Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

给员工安排培训提高他们的专业知识和技能。

Conducts training to improve employees’ knowledge and skills.

严格执行额外的合理的任务和职责。

Carries out any other reasonable duties and responsibilities as assigned.