Job Description Summary

Optimize the technical and economic performance of the in service fleet in the areas of Operational Reliability, Aircraft availability, Maintenance Economics and Fuel Efficiency.

Job Description

Accountabilities

• Fleet performance monitoring and support highest customer satisfaction in China
• Preparation of fleet performance synthesis for Airline meeting (TRM/SMM) for local operator and for all programs​Performing in-situ technical investigation,
• Promote fleet performance tools/support, providing relevant technical information using all Customer Services appropriate means or media
• Providing assessed engineering & maintenance support to ensure the safe, reliable and cost effective operations in China
• Support new program EIS & new customer EIS with a close link to SBx program, as a transverse function in Airbus China customer service   
• Evaluate Airlines and MRO’s maintenance and engineering practices and identify areas to be enhanced in term of safety, organizational efficiency, quality and technical capacities

Qualifications

• Graduated in aeronautical studies or aircraft systems.

Technical knowledge: 

• Experience in airline maintenance & engineering activities on Airbus A/C (preferably on A320, A330 and A350 family)
• CAAC Certifying staff level II (or equivalent) Qualified (Airframe or Avionics or equivalent (EASA Part 66 B1 or B2 minimum))
• Knowledge of airline engineering and Hangar Maintenance 
• Knowledge of CAAC Regulation (minimum CCAR121, CCAR145 and CCAR66), FAA/EASA is a plus.
• Knowledge about airlines’ organization and operation
• Good knowledge of customer needs in terms of maintenance & engineering operational activities

Professional skills:

• Excellent presentation skills to conduct training in a professional way
• Chinese language (native)
• Fluent in English, written and spoken.
• Experienced in working with Electronic Data Processing systems.
• Capable of strongly defending Airbus Customer Services and customers' interests in front of third parties

Behavioural requests:

• Keen on extensive travelling within P. R. China and worldwide
• Accept regional local stays in all China up to a duration of 6 months 
• Experience in technical service/support field is a plus
• Able to work in a different culture environment
• Highly concerned by customer services and service minded. 
• Good coordination and relational skills to deal with authorities, customers, vendors and other Airbus departments.
• Tenacious, responsible, adaptable and flexible