Responsibility:

-      Monitors purchase requisitions and issues POs ensuring compliance with preferred/approved suppliers, correct material and supplier master data, as well as efficient ordering channels

-      Evaluates and decides on source of supply (internal or external) and clarifies item prices and conditions utilizing framework agreements established by Sourcing

-      Systematically communicates demand volume forecasts and changes to suppliers

-      Retrieves order confirmations, clarifies deviations and updates POs accordingly

-      Ensures timely GR posting

-      Clarifies invoice matching deviations

-      Handles feedback and manages day-to-day supplier issues

-      Monitors automated IDOC processes with supply lines and handles exceptions

-      Ensures compliance and adherence to KONE policies and procedures, including and notably the PO policy

-      Ensures compliance with quality, safety and environmental standards

Skills, Education and Experience:

-      Language skills: English and Mandarin

-      Technical/commercial degree is an asset.

-      2 years relevant experience in order processing role, ideally from the spare part business

-      Strong time management skills

-      The ability to work closely with colleagues of various cultures of different levels

-      SAP knowledge is an added advantage

-      Positive attitude is essential and excellent follow up and follow through skills