Primary Purpose and Overall Objective of the Job :

He/She will be pivotal in supporting the adoption of processes, tools and insights for the execution of bioMérieux commercial strategy, working in collaboration with the Global/Regional/Local commercial leaders to monitor commercial performance against plan, with the objective of improving efficiency, productivity and effectiveness in the commercial processes, aiming for boosting business impacts and customer satisfaction, for direct and indirect channels.

Main Accountabilities :

> Ensure and coordinate implementation, adoption and impactful usage of the company commercial tools processes and methodologies under the customer management 360 vision of bioMérieux, providing data and insights to Increase predictability of our business, for Sales, Marketing and Customer Service,

> Lead performance monitoring and commercial analytics at regional level and support the different Cluster/Subsidiaries, providing and training in metrics and insights to track performance versus objectives and priorities, for sales and opportunities pipeline management, sales team activities, and prospections regarding market position of bioMérieux against competitors, with the objective of building strong predictability of our business.

> Act as a feedback loop reporting regional and local challenges in tool adoption to global teams using user feedback to drive enhancement pipeline

> Drive implementation and development of Sales Incentives plans across the different territories, matching global/regional guidelines and local needs to boost and encourage excellence in the commercial team performance, ensuring the incentives are aligned with strategy, and in coordination with GMs, GCOE, HR and Finance.

> Unleash cluster/subsidiaries competences to drive autonomous usage, adoption and decision making process with insights provided by company tools and methodologies, like CRM, Tableau and any other new development using both top-down & bottom up approach

Typical Studies-Experience, Skills and Qualifications :

Studies-Experience :

> At least 3 years of experience as expert in customer facing or commercial operations (Sales, Marketing) positions or 5 years related experience in other fields performance monitoring or data analytics positions.

> Project management experience implementing medium/large projects, emphasis in implementation an adoption of new methodologies. 

> Working experience mastering CRM, preferably salesforce.com will be critical to this position.

Skills and qualifications:

> Ability to communicate in an autonomous in international and multicultural environments.

> Demonstrate ability to lead by influence, negotiation skills and capacity to drive a multidisciplinary team without hierarchical reporting

> Excellent strategic and analytical thinking and the ability to transform ideas and plans in actionable activities to drive positive business impact.

> Building trust and collaboration skills with long-term working relationships with different areas of the company

> Proficiency in Microsoft package at advance level.