Job objectives
- Build and maintain a confident relationship with the Customer across all customer organizations.
- Manage and develop the business in order to optimize revenue by customer over the whole life of Airbus products, services and solutions.
- Provide accurate forecasts of Airbus business within the account.
- Represent Airbus interest in relevant associations, and lead for Public Affairs when appropriate.
- Manage and drive analytical support to the Sales & Support team by pro-actively researching and analyzing commercial/market/competition data as well as presenting results and recommendations in an effective manner
- Manage and drive various assigned tasks as well as various assigned regular reporting and administrative tasks
Primary responsibilities
- To ensure highest possible level of customer satisfaction and feedback to Satair relevant functions or relevant Satair management on areas of required improvement
- To meet goals and success criterions for sales/marketing tasks in own sales area
- To plan/manage/coordinate own sales and activity plans in close cooperation with Head of Sales and Support and Satair (Beijing) Co Ltd’s other Departments
- To collect and feedback market intelligence into the organization to ensure qualified services towards the customers.
- To create and work with customer account plans within own sales area
- To provide regular reporting updates on customers and competitive landscape within own sales area
- To ensure/create general sales initiatives, follow up and response
- To ensure the establishment of a correct pricing and quotation in own sales areas resulting in optimum profit
- To meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area
- To develop knowledge of products, competitors and political and inter-cultural conditions
- To monitor and report conditions in the market place of importance to Satair (Beijing) Co Ltd’s competitive ability, including competitor behavior and activities
- To keep the Head of Sales and Support informed about any divergence from agreed budgets and plans including mitigating action to underperformance
- To participate in the promotion of cross and up-selling strategies towards growth accounts
- Where relevant/required to assist the Product Marketing Department furnishing Satair’s suppliers with information on market conditions and assist/participate in customer meetings
- Provide product quotation on the customers’ portals to boost sales opportunities
Secondary responsibilities:
- Participate in and contribute to the regular Budgeting and Forecasting exercises
- Monitor and manage the Sales Pipeline and provide regular updates and reports to Management
- Track the sales development of Services and Product Lines and manage regular progress reviews with relevant stakeholders (Head Of Region, Heads Of Sales, Account Directors, Product Managers, etc.)