Key responsibilities

Retail operation support

·      Boutique cost and expense management: check boutiques’ expense report, follow up reimbursement, vendor management, follow up invoicing using company systems for applying for payment and tracking on time.

·      Process Boutiques’ chop requests for contracts, agreements or others documents as requested by Mansion or landlord

·      Vender creation , PO payment, for retail and boutique related expenses

·      Boutique PLV management (sales tools, VM tools, packaging materials etc. )

·      Ongoing retail administration work, including boutique staff sales code application, boutique staff list update, boutique duty roaster collection, commission report preparation etc.

·      New boutiques opening project support and follow up with internal and external parties,  (PLV, stationaries, sales tools preparation and new boutique account creation etc.)

·      New staff onboard orientation organization.

·      Boutique-level routine paperwork and form template optimization to improve efficiency and effectiveness

·      Assist boutique daily operation (boutique discipline, uniform orders collection, boutique repair and maintenance, etc.)

·      Follow up and support to handle the customer complaint.

·      Boutique maintenance follow up.

·      Provide routine boutique report for management team, daily sales report, competitor sales report, market visit report etc., and support boutique meetings and gatherings. 

Qualifications

l Bachelor degree and above

l experience and skill with Excel, PPT

l Minimum 2-3 years’ experience in retail industry or related field

l Easy to communicate, open personality with strong communication skills

l Highly organized and paying close attention to details

l Striving for improvements and perfection, having high standards

l Excellent English and Mandarin Chinese skills (written, spoken)

COMPETENCY REQUIRED:

−       Strong organization, detail oriented, good follow-up skills

−       Proficient at Excel, PPT

−       Learning attitude, open and motivated

−       Positive, friendly attitude and easy to communicate