公司简介
CLARINS
所属团队
职位属性
- 招聘类型：社招
- 工作性质：全职
- 职位类型：总部招聘
职位描述
• Responsible for developing annual ECRM strategy and scheme and operation for Tmall/JD/VIP/douyin
• Collaborate with EC team to craft online consumer experience and responsible for customer life cycle communication and run loyalty program
• Responsible for key customer loyalty KPI (2nd purchase rate, retention rate), and keep monitoring and drive for optimization
• Design and drive execution of new user cultivation program upon marketing calendar by leveraging sampling
• Work with internal and external technical team to develop ECRM solutions and lead TP & CRM agency on excellence of deliverables.
• Generate Insightful CRM report to support cross function team (sale, product, trade…) for improvement action
• Manage ECRM budget and ROI evaluation
任职条件
• Education/Degree:
- Bachelor or above
• Background including total years of experience
- 5+ year experience in ECRM or CRM
• Languages:
- English communications skills in verbal & written
• Soft and Leadership Skills:
- Strategic thinking & results-driven
- Communication and interpersonal skills
职位要求
- 学历要求：本科
- 工作经验：5年
- 外语要求：有
公司福利
- 年度健康体检
- 五险一金
- 商业保险
- 补充公积金
- 自用品
- 专业培训
- 生日礼包
- 入职礼包
- SPA体验
- 内卖
- 节假日礼包
- 彩妆品领用
- 团建
- 春节红包
- 带薪年假