招待及接待客人来酒店考察

Entertains and conducts Hotel inspections to clients whenever required.

了解每一个活动/会议， 确保每项活动/会议都由宴会部良好的筹备和管理

Spends time in each function/ event to ensure that the functions/ event are managed well by the Events team.

建立和维护与现有客户的紧密关系，持续寻找开发新客户的机会

Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

与相关部门紧密合作确保客人的需求和期望得到满足

Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.

快速周到地处理客人及员工询问，出现投诉及其他问题要及时汇报。如果没有快速的解决办法，要确保及时必要的跟进

Handles guest and associate’s inquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found and ensures a prompt follow-up.

保存完整的餐饮宴会销售协议，合同和报价。

Maintains complete and supported records of all Catering Sales Agreements, Contracts and Quotations for the Hotel.

建立快速的销售预定追踪系统，确保所有预定的生意已经彻底的追踪

Establishes an efficient trace file to ensure that all business booked is properly tracked.

及时向会议宴会部总监提交销售报告

Submits Sales report to Director of Event in a timely manner.

国际品牌酒店同等岗位经验

流利的英语听说读写能力

具备良好的行政和人际关系沟通技巧