确保遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工同样提供优质的服务。

Provides excellent service to internal customers as appropriate.

熟悉掌握酒店的产品知识、服务标准及酒店政策。

Be familiar with the hotel’s products and services and policies.

检查并清洁酒店车辆，确保车况良好。

Checks and cleans the Hotel's vehicles, ensuring the cars to be in good condition at all times.

对各种车辆知识和其性能均能掌握。

Has excellent knowledge of the different transportation types and their individual benefits.

礼貌并有效地处理客人和员工的投诉或询问，将客人投诉立即汇报至值班经理。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner. Feedback guests complaints to Duty Manager immediately.

保持与顾客和同事之间良好的合作关系。

Maintains positive guest and associate interactions with good working relationships.

3年以上驾驶经验，有酒店工作经验者优先考虑

A1牌驾照

态度良好，对客服务意识强