• 从技术的角度为酒店管理团队提供合理的建议，以减低酒店资讯系统的投入并最大程度的提高工作效率。

Provides technical assistance, advises to Hotel Management Team so as to minimise overhead expenses and maximise productivity in all areas.

• 协助授权使用者操作酒店信息系统硬件、各种电子元件和帮助个人电脑的使用。

Assists authorised users in relation to operation of the Hotel’s IS system hardware, various modules and supporting personal computers.

• 协助及时维修并恢复使用出现故障的系统或设备。

Coordinates timely repair and return to service of any faulty systems or items of equipment.

• 确保酒店所有信息系统设备的预防性维护得以正确的执行。

Ensures that preventive maintenance required by any IS equipment in the Hotel is carried out appropriately.

• 建立并执行程序，以确保系统数据的备份。

Establishes and implements procedures to ensure backup of data of IS system.

• 执行由于硬件或软件故障引起的数据的恢复。

Rebuilds data corrupted by either hardware or software faults.

• 协调调查和及时处理软件的问题和系统的优化。

Coordinates the investigation and timely handling of any software fault reports or enhancement requests.

• 协助及时地处理软件故障报告和优化需求。

Coordinates the timely handling of any software fault reports or enhancement requests.

• 制定酒店资讯系统故障应急处理程序。

Sets up emergency procedures to continue the operation of the Hotel in the event of system failure.

• 提供酒店系统使用说明，并纳入酒店相关操作程序中。

Provides manuals on the use of any IS systems and incorporates those manuals into the relevant operating procedures of the Hotel.

• 建立必要的安全评估和措施，以防止非法的访问和入侵。

Establishes necessary security measures to prevent unauthorised access to the IS systems.

• 为酒店内外部审计人员提供技术上的支持。

Provides technical assistance to internal and external audit staff.

• 和市场销售部及其他运营部门密切合作，设置并维护相关数据库，满足管理需要。

Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose.

1年及以上同岗位工作年限；

有国际联号酒店工作经验者优先考虑；