时刻为客人提供礼貌专业的服务。

Provides a courteous and professional service at all times.

提供及时、有效而个人化的服务，确保达到专业、高品质的工作水准。遇到不能解决的问题时，迅速汇报，确保高效的服务。

Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt

与同事保证良好的沟通和和睦的人际关系。

Maintains positive guest and colleague interactions with good working relationships.

全面落实酒店厨房的各项标准。

Ensures that all company minimum brand standards have been implemented.

团队协作，主动灵活待客，顾客至上，酒店的大局为重。

Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

熟悉西饼制作工艺及技能。