北京柏悦酒店 · 柏悦酒店 Park Hyatt

餐厅服务员/领位/收银员Waiter/Waitress/Hostess/Cashier-Food & Beverage

4k-5k/月  /  北京

昨天 17:15 更新

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职位属性

  • 招聘类型:社招
  • 工作性质:全职
  • 部门:餐饮部

职位描述

1.确保遵循品牌承诺并始终提供优异的对客服务。

Ensures the delivery of brand promise and provides exceptional guest service at all times.


2.以支持和灵活的态度与其他员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。

Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.


3.根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。

Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.


4.向客人呈送菜单,回答客人问询并为客人提供关于食品、饮料及服务的建议。

Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests.


5.在每次用餐结束后清理台面或餐桌并重新摆台。

Clears and resets counters or tables at conclusion of each course.


6.计算账单费用并收取客人支付。

Computes bill and accepts payment


7.按要求执行收银员职能。

Performs the function of cashier as required.


8.对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。

Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives

任职条件

1.态度认真踏实;

Relevant work experience


2.可适应倒班工作;

Adaptable to shift work;


3.良好的和客人及同事沟通能力,具有团队合作精神;

Good communication skills with guests and coworkers, team player;


职位要求

  • 外语要求:英语良好